R.E.F.I Reason Explore Formalise Implement

Being an award winning financial services business requires a lot of dedication, knowledge and level of service beyond expectation.

At IQ Capital Group we understand this because we are a multi award winning organisation, and we apply these values across our various departments, especially IQ Finance.

At IQ Finance we understand the myriad of loan products available and the highly competitive backdrop that exists between the major banks and non-banks alike for your business. This can be very confusing and consequently leads to a constantly evolving refinancing landscape as different lenders try to entice customers across to them.

Refinancing therefore is a big part of our business at IQ Capital, an area that evolves almost daily as the lending industry competes for your business with refinance offers of introductory rates, special offers or even prize draws. At IQ Finance we look past the fluff and cut through to the facts that matter, and what refinancing will do for you, our client. This is just one of the reasons IQ Finance has been awarded broker of the year consecutively for the past 3 years.

So, when considering refinancing IQ Finance has introduced the R.E.F.I approach to help you understand and begin the journey of refinancing.

R.E.F.I Reason-Explore-Formalise-Implement

Reason. Why are you considering refinancing your current home loan..? Whether you realise it or not understanding why you are refinancing can have a significant bearing on the type of mortgage on which you ultimately decide and with what type of lending institution you use.

For instance, if you are refinancing simply to consolidate debt and payout some credit card bills, then a home loan product, with a competitive interest rate, or even an introductory rate, may be sufficient. Once you have paid out the credit cards or consumer debt during the introductory period, the applicable interest rate the loan reverts to will be offset by the savings in additional credit card interest costs and, as long as you change your spending behaviour and don’t increase debts with further credit card spending, you can continue paying off your debts with a single home loan payment following refinancing. Similarly, you may just be looking to reduce your monthly home loan repayments for as long as you can. In this instance a simple home loan product with a long term fixed rate may be appropriate.

If however, your reasons for refinancing are more complex, part of an investment and retirement planning strategy using the equity established in your existing home, then a more structured and technical home loan product may be considered to take into account interest rate, both fixed and variable options, redraw and repayment options, an offset facility and any special conditions of lending imposed by the bank that may affect the use or limit the funds available from the refinance.
In this situation you would need to be satisfied the lending institution understands the refinance is for the purpose of investing, if the investment is in property that it is in an area acceptable to the bank, with a competitive loan to value ratio and repayment options offering interest only, or even consider two banks in this situation that are individually suited to your intended use of funds.

Whatever your reason for refinancing, once you have established why you are indeed refinancing you can then begin to explore your options further.

Explore. Now, knowing what you are looking to achieve from your refinance, you can begin to explore what options are available to you. Simply consolidating debt isn’t always that simple, whilst the product itself may only need to fulfil one simple outcome, lending institutions will apply a servicing calculation taking into account your income, current liabilities and obligations, as well as a post borrowing profile, that is credit cards or consumer debt that will remain active or need cancelling etc., in order to determine your maximum borrowing capacity. You will then need to decide whether this actually suits your needs and in fact includes the debts you were looking to consolidate, ultimately realising the desired result.

Likewise, if the refinance is for a more complex outcome like a release of equity from your home and further debt raised, the lending institutions still have the same basic criteria applied, with additional requirements based on the ultimate use of funds and debt profile.

Either way, to begin exploring what is available and suitable you may well ask what your existing bank is prepared to do for you, and whilst you may achieve something as this question alone will alert them to your disposition toward your current home loan, substantially better deals may still be available to you. Remember, you are already a customer of theirs, so they may not be as keen to keep your business as a competitor still out there trying to win your business. They are also only ever going to discuss and promote their own products with you. However, establishing your current banks “best offer” is a good foundation for comparison.

A search of comparison rates online through various websites should then demonstrate who and what else is available, and don’t be surprised with the disparity between products of one percent or more in interest rates, and in excess of a hundred mortgage products available.

Now better educated, or possibly confused, you may well consider talking to a reputable mortgage broker. Remember, mortgage brokers are the professionals of the industry and at the forefront of ever changing product offerings. Unlike an individual bank, they have access to a full panel of potential lenders, with knowledge and ability to directly compare competitor products and offerings. Brokers are inundated daily and weekly with emails and alerts to new loan products and special offers from lenders, as well as industry groups and BDM’s promoting the benefits of their products. A mortgage broker can analyse your particular circumstances, establish what you are trying to achieve, then “short list” preferred lenders and, with access available to them as registered professionals, run servicing calculators or even discuss with the banks directly your credit scenario to determine where you are best placed to apply for your new loan.

Furthermore, the financial services industry in Australia is one of the most regulated, scrupulous industries out there, and following the GFC and numerous industry reviews and subsequent recommendations and amendments, a licensed and registered mortgage broker is highly professional and determined to meet your requirements.

Formalise. Now that you have exhaustively researched and, whether online, directly yourself with multiple visits to various banks, or with a mortgage broker, have most likely now decided on where you wish to apply for your refinance loan and reached probably the most critical point of the process. Detail and timing is paramount.

Whether refinancing to consolidate some debts or moving forward in your life with a new plan toward savings and retirement, unsuccessfully lodged applications or a lengthy, inefficient process will quickly undermine and negate the benefits and outcomes sought when you in initially undertook the process.
Your employment status, whether it be employed or self-employed, will determine the documents and process when applying for your refinance loan.

A general guide however to the information that will be required is;

Two forms of personal ID for each application• Drivers licence
• Passport
• Birth Certificate

PAYG income confirmation
• Pay slips x 2 – no older than 30 days, computer generated showing company name and ABN, period paid and Year to Date, gross and net incomes.
• Last year’s group certificate
• ATO tax assessment notices
• Letter of employment, stating position held, status of position, salary annual or monthly, probation period or not, date commenced employment. This should be on Company Letterhead with ABN.

Self Employed
• Last two years tax returns submitted to ATO, Company and/or Personal tax returns
• ATO Tax assessment Notices
• Sometimes supporting documentation or letter of verification from an accountant

Investment Property (if any)
• Letter/statement from renting agent or signed Tenancy Agreement verifying the rental for each property

Evidence of ownership
• Copy of current rates notice for each property – No older than 6 months
• Copy of title deeds

Evidence of existing loans
• Last 6 months home and investment loan statements showing financial institution name, borrowers name and account details and running balance
• Last 6 months statement of any other debt, personal loans, leases etc.
• Last 3 months credit card statements

Other
• Details of any Business Loans
• Details of any Investment Policies
• Last 3 months bank statements for the bank account your salary/s is paid into (must be up to date)

If you have decided to undertake this process with a mortgage broker you may well already be further advanced at this
stage of the process from when you were exploring your options and initially sought their services. Your mortgage broker
after analysis will have short listed potential lenders, and further armed with industry knowledge understand what
particular documentation and process each lender expects and will have already asked you to collate and provide this
documentation to facilitate your submission. Remember, detail and timing!

A comprehensive and detailed application submitted for refinance that ticks all the boxes with the lending institution you
have chosen will be reviewed and processed in a timely manner, resulting in an efficient and positive outcome for you.
Conversely, a poorly submitted application that leads to requests for further supporting documentation, clarification of facts
or even a refusal of finance can be very costly in terms of time, outcome and out of pocket expenses with lost fees that may
well undo any immediate or short term savings or future goals.

Noteworthy also is the fact that unsuccessful applications for finance, regardless of the reason, will most often be shown as
an enquiry on your credit file and consequently have a negative impact on your credit score over the short term and possibly
affect how the next application is perceived by another lending institution.

Implement. Here you are, after what has possibly seemed an arduous and tiresome task you have refinanced, settled and are
reaping the “benefits” of a lower interest rate or cash surplus sitting in your bank account… But, make sure it was worth the
effort.

If you have successfully refinanced and consolidated debts you must make sure that you do in fact implement your refinance
as was initially intended and not lose any gains with poor or ineffective use of your new competitive loan. Applying for new
credit cards, reverting to past impulse consumer behaviour, and simply increasing poor non-deductible debt again is easily
done and its consequences potentially long lasting.

If you have however refinanced in order to invest in your future wellbeing and welfare ensure you continue to seek
appropriate professional advice, making use of your cash surplus efficiently and effectively by implementing these funds as
initially intended and part of a long term structured strategy. Surplus cash suddenly sitting in a bank account is far too
often seen as a “windfall” and the temptation to impulse purchase or holiday may be irresistible. However, you must
remember how hard these funds were to achieve, years of mortgage payments and timing of property cycles that can’t
always be replicated, or accomplished in a timely manner. These funds must therefore be applied with discipline and
professional guidance, and subjected to regular review for tax efficiency and outcomes.

In summary the philosophy we have developed at IQ Capital Group with our R.E.F.I approach toward refinancing recognises
that a competitive interest rate or better mortgage product are only as good as the reason for refinancing in the first place
and, as importantly, the implementation of a successful refinance on completion. Any gains or upside can quickly be
squandered through poor choice of new lender, an inefficient or poor application process or lack of discipline in
implementing the refinance as intended.

In fact we can further elaborate on our approach with our comprehensive 20 point checklist of our